Frequently Asked Questions
Everything you need to know about your Wolves order.
When will my order ship?
Standard orders typically process within 3-5 business days. During high-volume drop events, please allow up to 7-10 business days for tracking information to be updated.
What is your return policy?
We offer a 30-day return window for items in original, unworn condition with tags attached. Please note that limited edition drop items marked as Final Sale are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location and local customs regulations.
How do I know which size to choose?
Our apparel often features an athletic or oversized fit depending on the collection. We recommend checking the specific size guide located on each product page for precise measurements.
Can I cancel or modify my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes to the items, sizes, or shipping address.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna for eligible orders.